MyAccount+

MyAccount+ App Introduction

MyAccount+ is an innovative digital assistant specifically designed for ForHousing tenants. It provides a seamless experience for renters to manage various aspects of their tenancy directly from their smartphones.

Effortless Anti-Social Behavior Reporting

As a tenant, the ability to swiftly report anti-social behavior (ASB) and neighborhood issues contributes to a pleasant community environment. This feature ensures that any disturbances are addressed promptly, enhancing the overall living experience.

Seamless Communication with Management

Communicating with management is straightforward with the dedicated contact feature. Whether it's a compliment, suggestion, or service complaint, tenants can easily get in touch and have their voices heard.

Stress-Free Finance Management

Tracking and managing finances is also stress-free with MyAccount+. Stay informed with an up-to-date rent balance and transaction records. The convenience of paying rent through the app and handling rent inquiries, including refund requests, Direct Debit setups, and payment card issues, is unmatched.

Comprehensive Repair Reporting System

A particularly noteworthy feature is the repair reporting system, which is complemented by a comprehensive history log. This ensures that maintenance matters are well-managed and that tenants can easily track the progress of any repairs.

Easy Personal Detail Updates

MyAccount+ also facilitates personal detail updates, including contact information, profile adjustments, and communication preferences. Tenants can easily keep their information up to date and ensure that they receive the right notifications.

View Household Members with Ease

View household members with ease and understand the process for giving notice within the platform. This makes it easy for tenants to manage their household and ensure that everyone is on the same page.

Request Permissions with Ease

The digital assistant simplifies the process of requesting permissions for various home-related activities – from starting a home business to making improvements or installing equipment such as satellite dishes and water meters. Tenants can easily submit their requests and receive timely responses.

In conclusion, MyAccount+ places tenancy management at your fingertips, enhancing the living experience with a host of convenient features designed to accommodate an on-the-go lifestyle.