KOSKİ App Introduction
KOSKİ is a revolutionary Android application that offers a comprehensive solution for managing various aspects of water and sewerage services in the Konya Metropolitan Municipality. This article will delve into the numerous features and benefits that make KOSKİ an indispensable tool for residents.
How to Use KOSKİ
With KOSKİ, managing your water service-related tasks has never been easier. Users can simply enter their subscriber number to access a range of functionalities. For instance, they can inquire about their invoices, assess outstanding amounts, and make payments for selected or all invoices using a credit card. Moreover, the app allows users to track their previous billing information, providing a clear overview of their billing history.
In case of any issues with invoices, KOSKİ enables users to lodge an appeal. The process is straightforward, requiring users to input their contact details and the grounds for objection.
Subscription and Application Management
KOSKİ simplifies subscription management. Users can initiate new subscriptions or terminate existing ones through integration with E-Government services. New subscribers can input their subscription details and pay fees directly via credit card. When unsubscribing, users can update meter readings to facilitate refunds, which are processed directly to their bank accounts. Additionally, for water and channel applications, users can submit requests, and upon approval, the incurred fees can be paid by credit card.
Service Options and Map Features
The app offers a variety of service options. It provides a detailed list of water prices and service tariffs, enabling users to understand the different pricing structures for residential or industrial use. An interactive map is another useful feature of KOSKİ. It highlights the locations of fresh and historical water fountains and nearby payment points, enhancing accessibility and convenience. Users can also log any malfunctions in the city and stay updated on the status.
Additional Features
Beyond the basic payment and navigation features, KOSKİ offers additional functionalities. The 'Write to Us' feature allows users to send inquiries or feedback, while the FAQ section provides quick access to common queries. Additionally, users can live track institutional tenders for increased transparency and engagement.
In conclusion, KOSKİ is a game-changer for residents of Konya. Its user-friendly interface, comprehensive features, and seamless integration with various services make it the go-to app for all water management needs.