電話リレーサービス

電話リレーサービス App Introduction

Introduction

The 電話リレーサービス app stands as a crucial communication tool tailored to assist individuals facing hearing or speech difficulties in Japan. It offers a relay service that enables seamless telephone conversations between users with communication barriers and those without such issues.

Pre-registration Requirements

Eligible users, such as those with a physical disability certificate indicating hearing loss or voice/language dysfunction, individuals with aging-related or other acquired telephone usage difficulties, and corporations employing such individuals, are required to complete pre-registration. This ensures that the service can be effectively utilized by those in need.

Service Access and Usage

Once registered, users are provided with a dedicated phone number, allowing them to initiate and receive interpreted calls. The service is exclusively available within Japan and caters to Japanese speech, characters, and sign language. A wide range of numbers, including landlines, mobiles, specific IP phone numbers, emergency services, and toll-free numbers, can be dialed. However, certain phone settings may limit connectivity, and incoming calls may not be received if relay service numbers are blocked.

Billing Options

Users have two billing choices. One option includes a monthly fee along with usage-based call charges, while the other omits the monthly fee but charges on a pay-as-you-go basis. Emergency and toll-free calls are not subject to any charges.

Understanding the System

To gain a comprehensive understanding of the system, charges, and the registration process, individuals are advised to refer to the "Terms of Service" and "Important Matters Manual" provided by The Nippon Foundation Telephone Relay Service. This designated telephone relay service provider, approved by the Minister of Internal Affairs and Communications, makes the documentation easily accessible on their official website.

Impact and Significance

The 電話リレーサービス app aims to enhance communication accessibility, facilitating more inclusive and effective phone interactions for those dealing with hearing and speech challenges. It plays a vital role in bridging the communication gap and improving the quality of life for these individuals.

In conclusion, the 電話リレーサービス app is a valuable resource that provides essential support to those with hearing or speech difficulties in Japan. Through its relay service and user-friendly features, it enables them to stay connected and participate in daily conversations with ease.