HMWSSB Citizen Services

HMWSSB Citizen Services App Introduction

The HMWSSB Citizen Services app is a game-changer for the residents of the Hyderabad Metropolitan Area. It offers a comprehensive solution for managing water supply and sewerage services, right at the users' fingertips.

Uninterrupted Water Supply and Efficient Sewerage Disposal

The primary goal of this app is to ensure a continuous supply of potable water and effective sewerage disposal. Users have the convenience of controlling these essential services directly from their smartphones.

Convenient Service Booking and Billing

With the HMWSSB Citizen Services app, booking water tankers and handling water bills becomes a breeze. Users can monitor the status of their bookings, view account and bill history, and make seamless bill payments through the integrated platform.

Grievance Registration and Resolution

The app prioritizes the concerns of the residents by providing an easy interface to register grievances. Whether it's a water leakage or a missing manhole cover, the app ensures that these issues are addressed promptly, leading to improved public services.

Bilingual Interface and Wider Accessibility

One of the key features of the app is its bilingual interface in Telugu and English. This caters to a broader user base, making it accessible to non-English speakers and ensuring ease of use for all.

Comprehensive Services

Beyond consumer services, the app also includes non-consumer services such as reporting illegal connections, checking the status of new water connections, and managing rainwater harvesting details. This makes it a one-stop solution for all water and sewerage-related needs in the area.

Personalized Support and Civic Responsibility

The 'Know Your Officer' feature provides personalized support, bridging the gap between citizens and local water authority officials. Additionally, the app encourages civic responsibility by allowing users to contribute to community welfare through reporting water supply leakages or sewerage overflows.

In conclusion, the HMWSSB Citizen Services app is a vital tool for smart and efficient city management. It simplifies the lives of residents and plays a crucial role in ensuring the smooth functioning of water and sewerage services in the Hyderabad Metropolitan Area.