Karl

Karl App Introduction

Karl is an innovative application that is transforming the way machine and equipment interaction is managed. It serves as a crucial tool for disseminating technical knowledge and providing support in various industrial settings.

The Power of Augmented Reality

Karl harnesses the power of augmented reality to guide users through structured, step-by-step workflows. This is particularly useful for routine tasks on the shop floor or as a self-service solution in customer support. By providing clear and visual instructions, it simplifies complex processes and reduces the reliance on immediate contact with a remote specialist.

Remote Support and Collaboration

In the event of unexpected equipment issues, Karl offers a visual remote support system. This allows technicians to collaborate with remote team members in real-time, even when they are physically distant. Through augmented reality interactions, problems can be resolved more efficiently, minimizing downtime and disruption.

Robust Communication Features

The application comes with Full-HD multi-user video calls enriched with augmented reality annotations. This ensures clear and interactive communication, enabling technicians and experts to share information and insights effectively. Additionally, the comprehensive documentation tools are invaluable for capturing crucial details of support cases, including checklists and multimedia records.

Overcoming Language Barriers

Karl's built-in chat translators make it easy to overcome language barriers, facilitating seamless communication between users from different linguistic backgrounds. This feature is especially important in a globalized industrial landscape where teams may be located in different parts of the world.

Visual Navigation and Guest User Feature

The visual navigation aids in Karl help users tackle on-site challenges more easily. The guest user feature also promotes inclusivity by allowing participants to join calls instantly without the need for prior installation, making it more convenient for collaborative efforts.

Flexible Management and Asset Relationship Management

The application offers flexible management options, allowing for precise control of user access and licenses. This caters to the individual and group needs of different users. Additionally, the Asset Relationship Management system provides detailed oversight of machinery, assignment of roles, and augmentation of technical information, ensuring efficient management of assets.

Digital Workflows and API Integrations

Karl enables the creation and delivery of digital workflows with ease. It also supports API-based integrations and extends its functionality to smart glasses, making it a versatile tool for machinery manufacturers and operators. By boosting efficiency, reducing time and travel expenses, and paving the way for digital service models, Karl is at the forefront of the industrial digital transformation.

In conclusion, Karl is not just an application; it is a game-changer in the field of machine servicing and remote expert support. Its innovative features and capabilities are set to redefine the industry standards and drive operational excellence.